Shipping & Return

COSTS

France:
Free for Paris whatever the weight of the art piece(s)
Framed print / sculptures – weight < 6kg: 15€
Framed print / sculptures – weight between 6 and 14kg: 45€
Framed print / sculptures – weight between > 14kg: 80€

Austria, Belgium, Denmark, England, Finland, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Sweden and Switzerland:
Framed print / sculptures – weight < 6kg: 25€
Framed print / sculptures – weight between 6 and 14kg: 85€
Framed print / sculptures – weight between > 14kg: 150€

Canada and United-States:
Framed print / sculptures – weight < 6kg: 45€
Framed print / sculptures – weight between 6 and 14kg: 175€
Framed print / sculptures – weight between > 14kg: 350€

Delivery costs for other countries: upon request (customs fares are charged to the customer).

DELIVERY TIMES

Deliveries from Monday to Friday. It takes 3 weeks once the
payment has been received. These delivery times are for information purposes
only. Possible delays shall not constitute grounds to cancel an order, to
refuse it or to ask for compensation.

TRANSPORT

The delivery mode depends on quantity and size of the art pieces ordered,
and on country of delivery. Travis Durden retains the right to choose the
delivery company.

INSURANCE

All deliveries are insured by the delivery company. It is up to the final
customer or any person mandated by him or her to open and check the state of
the art pieces directly upon receipt of the delivery. If the order arrives
damaged, the customer must express his or her reserve, or not accept
the parcel entirely. No complaint shall be receivable if the delivery form
has been signed.

WITHDRAWAL PERIOD

In accordance with Art. L121-20 of the French Consumer Code, customers have
a granted withdrawal period to return the purchase that doesn’t satisfy
them. However a print with a framing or plexi binding is a custom-made sale,
and Travis Durden will therefore not be able to refund these articles. As
such, the withdrawal can only be accepted on sculptures purchases.

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